Terms of Service

Effective Date: 6/30/2025
Company Name: FS Medical LLC / FreeShippingMedical.com / Free Shipping Medical

1. AGREEMENT TO TERMS

By accessing this website or purchasing from FS Medical LLC ("we," "our," "us"), you engage in our "Services" and agree to be bound by these legally binding Terms of Service ("Terms"). These Terms apply to all site visitors, users, vendors, customers, merchants, and contributors of content. If you do not agree with these Terms, you may not use our website or Services.

We reserve the right to modify, update, or replace any part of these Terms at our discretion. We will post changes on this page and may notify users via email or site notification. Continued use of the site after modifications constitutes your acceptance of the revised Terms.

2. ELIGIBILITY AND ACCOUNT RESPONSIBILITY

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this site. By agreeing to these Terms, you represent that you meet this age requirement. If you are accessing the site on behalf of an organization or entity, you represent and warrant that you are authorized to bind that entity to these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration and checkout process and to update such information as needed.

We reserve the right to suspend or terminate any account suspected of fraudulent activity, unauthorized access, or violations of these Terms.

3. ORDER ACCEPTANCE AND CANCELLATION

All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Errors in product information, pricing, or availability

• Suspicion of fraud or unauthorized activity

• Limitations on product quantities

• Disruption in inventory or supply chain

• Orders that require a prescription, medical authorization, or valid DME license where the customer is deemed ineligible or fails to provide appropriate documentation

We may attempt to notify you using the email or phone number you provided at the time of order.

Subscribe & Save Orders
Our Subscribe & Save program offers discounted pricing for customers who commit to recurring deliveries. To prevent misuse of this program, subscriptions can be canceled only after two successful deliveries. This ensures fair use of the discount. Subscriptions cannot be canceled on the day an order is due to be processed, as our system automatically begins fulfillment that day. If you wish to cancel or pause your subscription, please do so at least one day before the next scheduled order date. You can manage or cancel your subscription by using the link in your original order confirmation email.

4. PRODUCT AVAILABILITY AND LIMITATIONS

Products and services offered on our website are subject to change without notice. We reserve the right to:

• Limit the sales of our products to any geographic region, jurisdiction, or individual

• Restrict quantities available per customer, per address, or per order

• Discontinue or modify any product at any time

We make no guarantee that the products displayed will be available at all times. We are not liable for any damages resulting from delays or product unavailability.

5. SMS/MOBILE COMMUNICATIONS

By consenting to receive text messages from FreeShippingMedical.com, you agree to receive recurring messages regarding your order status, customer service, or promotions. Message frequency may vary. Message and data rates may apply.

To opt-out, text STOP. To get help, text HELP or contact support@freeshippingmedical.com. We are not liable for delayed or undelivered messages. You agree to notify us if you change your mobile number.

5A. EMAIL COMMUNICATIONS

By providing your email address during checkout or account registration, you consent to receive transactional emails related to your orders (e.g., order confirmations, shipping updates, subscription status), as well as service-related notifications or updates to our Terms or Privacy Policy. You may also receive promotional emails if you opt in during checkout or subscribe to our newsletter.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in the footer of any promotional email. Please note that opting out of promotional emails does not affect your ability to receive transactional or service-related communications.

6. LICENSE AND RESTRICTIONS

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website strictly in accordance with these Terms. You agree not to:

• Reproduce, duplicate, copy, sell, resell or exploit any portion of the site or Service

• Use the site for any illegal or unauthorized purpose

• Interfere with or circumvent the security features of the site

• Reverse engineer or decompile any software or code on the site

• Use any data-mining, robots, or similar data gathering methods

Violation of this license may result in immediate termination of your access to the site.

7. THIRD-PARTY LINKS AND TOOLS

Our website may contain links to third-party websites or services. We do not control or endorse these third parties and are not responsible for their content, policies, or practices. You acknowledge and agree that FS Medical LLC is not liable for any damage or loss caused by your use of any third-party site.

We may also offer access to third-party tools which we neither monitor nor control. Your use of these tools is entirely at your own risk and discretion.

8. INFORMATION SHARING WITH THIRD-PARTY FULFILLMENT PARTNERS

In order to process and fulfill customer orders efficiently, FS Medical LLC may share limited personal and order information with third-party drop shipping and logistics partners. This may include your name, shipping address, contact details, and ordered products. These third parties are contractually obligated to use your information only for the purpose of fulfilling your order and are not authorized to retain or use the data for any other purpose. By placing an order with us, you acknowledge and consent to this necessary data sharing as part of the fulfillment process.

9. INTELLECTUAL PROPERTY

All content on this website, including but not limited to images, text, graphics, logos, icons, and software, is the property of FS Medical LLC or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.

You agree not to use, copy, reproduce, modify, or distribute any content from this site without our prior written consent.

10. DISCLAIMERS

The Services and all products delivered to you are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee:

• The accuracy or reliability of the site

• That use of the Services will be uninterrupted, secure, or error-free

• That any defects will be corrected

You expressly agree that your use of the site and any services is at your sole risk.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, FS Medical LLC shall not be liable for any indirect, incidental, punitive, or consequential damages of any kind, including but not limited to loss of profits, revenue, or data, arising from your use of the Services or products purchased through our site.

If FS Medical LLC is found liable for any damages, our liability will not exceed the amount you paid us for the product or service that gave rise to the claim.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FS Medical LLC, its affiliates, officers, employees, contractors, and suppliers from any claims, losses, damages, or liabilities arising out of:

• Your use of the Services

• Your violation of these Terms

• Your violation of any law or third-party rights

We reserve the right to assume exclusive defense of any matter otherwise subject to indemnification by you.

13. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Ocean County, New Jersey.

14. ARBITRATION AGREEMENT

You agree that any dispute, claim, or controversy between you and FS Medical LLC shall be resolved by binding individual arbitration, and not in court. You waive your right to participate in class actions or jury trials. Arbitration will be administered by the American Arbitration Association (AAA) and conducted in accordance with its applicable rules.

15. FORCE MAJEURE

We will not be held liable for delays or failure in performance due to events beyond our reasonable control, including acts of God, war, natural disasters, pandemic, labor disputes, or disruptions in internet service.

16. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and FS Medical LLC regarding use of the Services. Any failure by us to enforce any provision shall not constitute a waiver of that provision.

17. DISCOUNT AND PROMOTION POLICY

Promotional offers, including but not limited to Subscribe & Save and Bulk Buy discounts, cannot be combined or stacked. Only one discount or promotion may be applied per item or order unless explicitly stated otherwise.

Contact Information

For questions about these Terms of Service, please contact us:

Free Shipping Medical / FS Medical LLC
Email: support@freeshippingmedical.com
Phone: 1-888-727-0732
Business Hours: Sunday–Thursday, 9 AM–8 PM ET; Friday 9 AM–12 PM ET
Website: https://freeshippingmedical.com